Our rates are based on several different factors – size of vehicle, distance of transport, the working condition of the vehicle, time of year transport is required and the general market price for the particular route requested.
We offer door-to-door transport service. We will pick up and deliver the vehicle to your door anywhere in the United States. While we do not require you to drop off or pick up from a terminal, in certain situations we may request to be met in a nearby, safely lit location.
We do require someone to be present for the pickup and delivery process. Either you or someone you designate is required to be present to sign the Bill of Lading and observe our driver’s vehicle inspection. Once the inspection is complete and the Bill of Lading is signed, you may leave.
All pre-existing damage to your vehicle will be noted prior to your car being loaded. If there are any pre-existing conditions, please let us know ahead of time. The same inspection will be repeated upon delivery. The Bill of Lading will outline all inspection findings. If any damage is present upon delivery that was not there during pickup, the driver will either fix the problem or reimburse you for the damages. However, we operate under a high standard of quality and damages are not common.
We do not collect any funds upfront. Our deposit is due on the day the carrier picks up your vehicle. We accept many forms of payment, all major credit cards included for the deposit. The remaining balance needs to be paid to the carrier at delivery in either cash, cashiers check or money order.
Delivery time can depend on many factors, including distance of transport, weather, and road conditions. However, we generally allow 1-6 days for delivery once the vehicle is picked up.
We will provide you with updated information including estimated pickup and delivery times. Please give us a call if you need to, 24/7 at 1-855-505-6500.
Naturally, delays are a possibility. The most typical reasons for a delivery delay are weather, traffic and problems with the carrier truck. However, even though we cannot control these factors, we work very hard to keep you updated on the situation, and deliver your car as promptly as possible.
Absolutely! Your vehicle will be fully insured throughout the entire shipping process. If a claim must be filed, there are no additional charges to you. Our driver will cover the deductible in the case of an insurance claim.
The insurance policy will cover your car from the time of pickup, until delivery. It will cover any damage done to your vehicle, such as dings, dents, scratches, damage from loading or unloading the vehicle and any damage that happens during transport.
We offer open air transport and enclosed transport services.
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